Custom AI builds
When off-the-shelf tools don't quite fit, we build something that does. Drawing on years of bespoke development and integration work, we create assistants and tools grounded in your own knowledge, tuned to how your business actually runs. Where the need is less a tool to use and more a multi-step task carried out for you, an AI agent may suit better.
- Built around your data
- Years of bespoke build experience
- Yours to own and grow
What a custom build gives you
A tool that answers from your knowledge and fits your workflow, owned by you with a clear path to grow it.
- An assistant or tool that answers from your knowledge, not the open web
- AI that fits your workflow rather than forcing you to change it
- Something you own, with a clear path to extend it over time
The kinds of thing we build
Grounded in your own data and connected to your stack, so it lives where your team already works.
Knowledge assistants
An assistant that answers from your documents, policies and data, so staff and customers get accurate answers without digging through folders.
Bespoke tools
Internal tools that fold AI into a job you do often, like triaging enquiries, drafting tailored documents or checking submissions.
Built into your stack
We connect the build to the systems you already use, so it lives where your team works instead of being yet another tab.
Built responsibly
Permissions, data handling and sensible limits are part of the design, not an afterthought, so the tool stays safe as it grows.
When a general tool isn't enough
A general assistant is the right answer more often than not. A custom build earns its place only when the gap between generic and yours actually costs you something.
A general tool
ChatGPT, Claude, Copilot
- Quick to adopt and inexpensive to run
- Strong for everyday drafting and questions
- Knows the open web, not your business
- Answers can be generic, and need checking against your facts
A custom build
Grounded in your own data
- Answers from your documents, data and policies
- Follows your permissions and sits in your workflow
- Tuned to a job you do often, not everything at once
- Yours to own, extend and keep
From proof of concept to live tool
We put something real in front of you early, so you respond to a working prototype rather than a slide.
Define
We pin down the problem, who it's for and what a good result looks like.
Prototype
A working proof of concept early, so you can respond to something real rather than a slide.
Build
We develop and connect the full tool, with your data and permissions handled properly.
Launch
Roll it out, train your team, and agree how it's supported and improved.
Common questions
A few of the things organisations tend to ask before getting started.
A general tool doesn't know your business. A custom build answers from your own documents and data, follows your permissions, and sits inside your workflow, so the results are accurate and relevant rather than generic.
Related services
Start with a conversation
Book a free, no-obligation call. We'll discuss your business, where AI might help and where it might not, and the most sensible first step.